Card payments from the heart!

From October 1 to 25, for every transaction you make with Jet Bank, we donate ALL 10 to Down Syndrome Albania, covering all taxes so the full amount reaches the cause.Banking with Purpose.

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Official Contacts

Find Jet Bank's verified contact details and communication channels. Use this page to confirm that you're communicating with Jet Bank and protect yourself from potential fraud.

Down Syndrome Albania

Call Jet Bank

Contact our team directly through our official phone number for questions, assistance or general inquiries.

+355 4 450 7777

Down Syndrome Albania

Email Jet Bank

Send us your questions or inquiries through our official email address, and our team will get back to you.

info@jet.bank

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Official International Calling Numbers

If you're outside Albania, Jet Bank's Customer Center may contact you using the following numbers. Use this information to verify incoming calls.

United States

Calls from the US

Our Customer Center may use this official US number to contact Jet Bank customers located outside Albania.

+1 631 657 8529

Outgoing calls only. This number does not accept incoming calls.
Need to contact us?
United Kingdom

Calls from the UK

Our Customer Center may use this official UK number to contact Jet Bank customers located outside Albania.

+44 28 9568 4535

Outgoing calls only. This number does not accept incoming calls.
Need to contact us?

Calling hours: Monday – Friday, 08:00–20:00 (Albania time)

Languages: Albanian and English

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These numbers are used exclusively by Jet Bank's Customer Center to contact customers located outside Albania. Jet Bank has no offices, branches or physical presence in, and does not carry out banking activity in, the US, the UK or any other jurisdiction outside Albania.

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Jet Bank will never ask you by phone for your PIN, password, OTP code or full card details. If a call seems suspicious, hang up and contact us on our official number, on WhatsApp or through the app.

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